Standing out when there’s already too much of too much
When I started this blog a year ago I wondered if there was really…
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Soak, Wash, Rinse, Spin – Leading in the 21st Century
That’s the title of Tolleson Design’s book on their work. But it’s just as…
On craft, games, destinations, important calls and deliveries
The wonder of craft. (Hat tip to Jackie Ng for this one.) We move…
Proof customer service can be delivered with grace and style
Last weekend I had the opportunity to dine at the Davis Street Tavern. Unlike…
Twitter: Network or Podium? I have a tweet . . .
This post is part of the #UsGuys weekend theme: Is Twitter a network or…
Anyone can be creative, lessons from a data king, trust, influence and marketing goes mobile
I’m a big fan of Alex Bogusky and his former namesake agency, particularly for…
Think small. The new art of marketing.
When you’re a big business, or even a good size small to medium business,…
What six words define you?
You can’t build your brand without building a foundation. Most businesses start with a…
Lessons in leadership, good bosses, why social is hard, stupid questions and the internet
There are few things as important or as effective in inspiring a movement than…